Privacy Policy

1Information We Collect

When you sign up for or use BharatMerchants.com, we collect information you provide directly as well as technical data generated through your interactions with our platform.

Information you provide:

• Full name and business name
• Email address and contact details
• Business category, city/location, and GSTIN (where applicable)
• Billing and payment details for paid subscriptions
• Any content or materials you upload to build your website

Automatically collected data:

• IP address and approximate geographic location
• Browser type, device model, and operating system
• Pages visited, time spent, and click patterns
• Referral source and session identifiers (via cookies and similar technologies)

2How We Use Your Information

The data we collect is used exclusively to deliver and improve our services. Specifically, we use it to:

• Set up, operate, and maintain your business website
• Process your subscription payments and issue GST-compliant invoices
• Respond to support queries and service requests
• Send you transactional notifications such as billing reminders and feature updates
• Analyse platform performance and improve user experience
• Comply with applicable Indian laws and regulations

3Marketing Communications

By sharing your contact details with us, you agree to receive relevant updates and promotional material related to BharatMerchants services via email.

We do not send unsolicited bulk messages and will not sell your contact information to any third-party advertiser.

4Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

• Service providers: Trusted vendors who help us operate the platform (hosting, payments, analytics) under strict data-processing agreements
• Legal obligations: When required to comply with applicable law, court orders, or requests from government authorities
• Business transfers: In the event of a merger, acquisition, or asset sale, your data may form part of the transferred assets. We will notify you in advance if this occurs

5Data Security

We apply industry-standard safeguards including SSL/TLS encryption, access controls, and regular security reviews to protect your data from unauthorised access, alteration, or loss.

We retain your personal data only for as long as necessary to provide our services or as required by law. Once data is no longer needed, it is securely deleted or anonymised.

6Your Rights as a User

Under applicable data protection laws, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to update or correct inaccurate information
• Deletion: Request erasure of your personal data, subject to legal retention requirements
• Restriction: Ask us to limit how we process your data in certain circumstances

To exercise any of these rights, email us at hello@bharatmerchants.com. We will acknowledge your request within 3 business days and complete the action within 30 days.

7Children's Privacy

BharatMerchants.com is intended for use by business owners and individuals aged 18 years and above. We do not knowingly collect personal data from minors. If we become aware that a child has provided us with personal information, we will delete it promptly.

8Changes to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or applicable law. The updated version will always be available on this page with a revised effective date. We encourage you to review this policy regularly.