Welcome to BharatMerchants.com, operated by BharatMerchants ("BharatMerchants", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website and services available at bharatmerchants.com.
By accessing or using our platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please discontinue use of our services immediately.
To use BharatMerchants, you must be at least 18 years of age and legally capable of entering into binding contracts. If you are registering on behalf of a business entity, you confirm that you have the authority to bind that organisation to these Terms.
You are responsible for:
BharatMerchants.com provides AI-assisted website creation and digital presence management for Indian businesses. Our service offerings include website building, subdomain and domain management, product listings, lead capture, analytics, and related features as described on our pricing page.
We reserve the right to modify, suspend, or discontinue any part of our services at any time, with reasonable notice where possible.
BharatMerchants retains sole discretion in deciding whether to onboard or decline any business or individual onto our platform. We evaluate factors including business type, compliance with our acceptable use guidelines, and the overall experience of our user base.
Businesses that are already onboarded may be suspended or removed if they are found to be in violation of these Terms or our acceptable use policy.
All content on the BharatMerchants platform — including but not limited to the design, layout, code, graphics, and brand assets — is the property of BharatMerchants and is protected under Indian intellectual property law.
You may not copy, reproduce, distribute, reverse-engineer, or create derivative works from any part of our platform without our prior written consent. "BharatMerchants" and associated logos are trademarks of BharatMerchants.com and may not be used without permission.
Content you upload for your website (such as your business name, product images, and descriptions) remains your property. By uploading it, you grant us a limited licence to use it solely for the purpose of delivering and displaying your website.
You are solely responsible for any content you upload or publish through our platform. By doing so, you confirm that:
BharatMerchants maintains a zero-tolerance policy toward objectionable, defamatory, misleading, or illegal content. We may remove any such content without prior notice and may suspend or terminate accounts responsible for repeated violations.
We use both automated tools and manual review to monitor content quality and platform safety. Users can report inappropriate content by writing to hello@bharatmerchants.com.
When using BharatMerchants, you agree not to:
The information and services provided on BharatMerchants.com are offered on an "as-is" and "as-available" basis. We do not guarantee uninterrupted access or error-free operation.
To the maximum extent permitted by applicable law, BharatMerchants shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of revenue, data, or business opportunities arising from:
Our total aggregate liability for any claim related to these Terms shall not exceed the total amount you paid to BharatMerchants in the three months preceding the claim.
You may request deletion of your personal data at any time by writing to hello@bharatmerchants.com. We will acknowledge your request within 3 business days and complete the deletion within 30 days, except where retention is required by law.
If any data we hold about you is inaccurate or outdated, you may request a correction and we will update our records as soon as reasonably practicable.
You agree to defend, indemnify, and hold harmless BharatMerchants and its employees, partners, and affiliates from any losses, liabilities, claims, or expenses (including reasonable legal fees) arising out of your use of the platform, your content, or your breach of these Terms.
You may stop using our services and cancel your subscription at any time by contacting us at hello@bharatmerchants.com. Your website will remain active until the end of your current billing cycle.
We reserve the right to suspend or permanently terminate your access if you breach these Terms, engage in fraudulent activity, or otherwise act in a manner harmful to our platform or other users. In serious cases, termination may occur without prior notice.
These Terms are governed by the laws of India. Any dispute arising from or relating to these Terms or your use of BharatMerchants shall be resolved through binding arbitration conducted under the Arbitration and Conciliation Act, 1996, with proceedings held in India.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply in full.
We may update these Terms from time to time to reflect changes in our services or legal requirements. Material changes will be communicated via email or a notice on our platform. Continued use of BharatMerchants after such updates constitutes your acceptance of the revised Terms.
Write to us at hello@bharatmerchants.com and we will respond within 2 business days.